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ITIL Toolkits 2.3
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The Art of Service ITIL ITSM
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| Released: | 2006-05-22 |
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| License Type: | Shareware |
| Platform: | Win 3.1x,Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Uni |
| Product homepage: | http://theartofservice.com |
| Price: | $199.00 US |
| Download (3239 K) |

Description: The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requirements for an IT organisation by presenting a comprehensive set of management procedures with which an organisation can manage its IT operations.

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Keywords: itil,itil help desk,itil cmm,itil and cmm,itil certification,itil and data center, itil training
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